Shipping policy
- We currently only ship to the United States and APO addresses. We do not ship internationally at this time.
- Most orders of $250.00 or more ship to the contiguous United States for free. Orders less than $250.00 have a calculated cost depending on weight.
- We primarily use USPS (Ground/First Class/Priority) for our free premium shipping. The exact shipping method will be determined as the order ships as it varies depending on weight, location, etc.
- Due to security requirements, packages may require a signature to complete delivery. Arrangement to retrieve the package at a holding facility or rescheduling delivery may be required if a signature is not attained on the initial delivery attempt.
- Average processing times may vary based on seasonal volume. Processing typically ranges from 1-3 business days and transit times typically range 2-5 business days depending on the destination location (and barring any unforeseen delays due to weather, etc.). All orders are shipped from our warehouse in Vancouver, WA.
- If you are using a freight forwarding company (or similar service) - We are not responsible for any damages after it has been delivered to the location listed on the order. It is the customer's responsibility for any damage that may occur after the original delivery to the location provided on the order.